Yes, we offer international shipping to multiple countries. Shipping availability and delivery times may vary depending on your location.
For more details, please refer to our Shipping Policy.
5. How long does delivery take?
Delivery times depend on your location and logistics conditions. Typically:
Order processing time: 1–3 business days
Shipping time: 5–12 business days
Delays may occur due to customs or carrier issues.
6. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this to monitor the status of your delivery.
7. What payment methods do you accept?
We accept secure payments through trusted third-party payment providers. All transactions are processed using encrypted systems to ensure your payment information is protected.
8. Can I cancel or change my order?
Orders can only be modified or cancelled within a short time after being placed. If you need to make changes, please contact us as soon as possible.
Once an order has been processed or shipped, changes may not be possible.
9. What is your return policy?
We offer a 14-day return policy from the date of delivery.
Items must be unused, in original condition, and returned with original packaging. For full details, please refer to our Returns & Exchanges Policy.
10. Who pays for return shipping?
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
11. What should I do if I receive a damaged or incorrect item?
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and photos of the issue.
We will arrange a replacement, exchange, or refund as appropriate.
12. When will I receive my refund?
Refunds are processed within 5–10 business days after the returned item has been received and inspected.
13. Is my personal information secure?
Yes. We take data protection seriously and implement appropriate security measures to protect your personal information.
For more details, please refer to our Privacy Policy.
14. Do you charge customs duties or taxes?
International orders may be subject to customs duties or taxes depending on your country’s regulations. These charges are the responsibility of the customer.
15. What if I entered the wrong shipping address?
Please contact us immediately if you notice an error in your shipping details. We will do our best to update the information before the order is shipped.
